Delivery in Thames:
If you live in Thames CBD (Kopu to Tararu) we offer free delivery, select the option at checkout Local (Thames CBD).
Which courier do we use?
We use Post Haste, New Zealand Couriers and Castle Parcels, please allow up to 3 working days for courier delays and stock availability.
Shipping is $7.00 flat rate for every NZ order including rural delivery.
Free Shipping for NZ orders 100.00 and over. (Mainland NZ only please – We cannot ship to Great Barrier Island without an additional surcharge please email us for a quote).
You will be emailed an order confirmation immediately after placing your order online.
Once payment has cleared and your order has been packaged, you will be emailed a shipping notification with tracking details when your order is booked, please allow up to 24 hours for tracking to become available.
Packages are sent on a tracked non-signature delivery service. If you have special instructions for delivery, including gate codes, where to leave your package or if you would like signature required - please leave us notes in the order comments when checking out.
Do you ship internationally?
Unfortunately at this stage we are not shipping internationally.
We aim to have your package out to you 1-2 working days after you have ordered it.
However please allow 3 working days for delivery, as this covers busier times, items out of stock for a day or two and busy times with the courier companies.
We do not pass on the additional charge that we are charged for delivering to rural delivery addresses. Please allow an additional 2-4 days for delivery if you are rural.